What do I do if I have ordered the wrong item?

Don't worry you can cancel the order up to the point of entering our warehouse process by accessing your order in your account.

If you have already received your item, please read our returns policy to find out how to return the item to us.

{writeArticleCategories}

{writeTagHeader} {writeArticleTags}

{writeRelatedArticlesHeader}{writeRelatedArticles}

You cannot comment on this entry

Most popular FAQs

  1. Where is my order? (12091 views)
  2. Do you deliver to my country? (7523 views)
  3. How do I return an item? (5909 views)
  4. Discount code/ Free Gift exclusions (5460 views)
  5. How do I cancel my order? (4699 views)
  6. How will I know when my order has been ... (3921 views)
  7. What is your returns policy? (3032 views)
  8. Why cant I sign into my account? (2191 views)
  9. How do I see what I have ordered? (2064 views)
  10. How do I recycle my old products? (1941 views)

Latest FAQs

  1. Discount code/ Free Gift exclusions (2016-11-21 09:26)
  2. How do I recycle my old products? (2016-03-29 13:16)
  3. Why cant I add a new payment card? (2016-03-29 13:16)
  4. Why cant I sign into my account? (2016-03-29 13:15)
  5. What is your privacy policy? (2016-03-29 13:14)