Welcome to our Help Pages

Simply type a question into the box provided, and the FAQ system will return a brief answer, or a link to more information. 

If you can't find what your are looking for please get in touch with our Customer Service Team and we will be happy to help.

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Most popular FAQs

  1. Where is my order? (14922 views)
  2. Do you deliver to my country? (9406 views)
  3. How do I return an item? (8432 views)
  4. Discount code/ Free Gift exclusions (6946 views)
  5. How do I cancel my order? (5883 views)
  6. How will I know when my order has been ... (4862 views)
  7. What is your returns policy? (3909 views)
  8. Why cant I sign into my account? (2741 views)
  9. How do I see what I have ordered? (2585 views)
  10. How do I recycle my old products? (2375 views)

Latest FAQs

  1. Discount code/ Free Gift exclusions (2016-11-21 09:26)
  2. How do I recycle my old products? (2016-03-29 13:16)
  3. Why cant I add a new payment card? (2016-03-29 13:16)
  4. Why cant I sign into my account? (2016-03-29 13:15)
  5. What is your privacy policy? (2016-03-29 13:14)